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HERE TO HELP

Frequently asked questions

A little more about Vander, our food and where to find the details.

About Vander

What is Vander Provisions?

Vander Provisions makes Wagyu beef sticks and beef tallow with attention to ingredients, preparation and everyday use. Our approach is guided by The Vander Standard.

What does food that earns its place mean?

Food that earns its place starts with ingredients chosen with care, serves a clear purpose and is worth reaching for again. We consider how a product tastes, how it is used and what makes it worth keeping stocked.

What is The Vander Standard?

It is our own set of product principles. The three ideas are to start with real ingredients, serve a clear purpose and earn a place in everyday life. Eight supporting rules guide the choices behind them.

Is The Vander Standard an independent certification?

No. It describes Vander Provisions’ own approach. You can review the principles and the details of each product on our website.

Ingredients & Preparation

Are all Vander products single ingredient?

No. Ingredients depend on the product and flavor. Please read the complete ingredient list on the product page and package for the item you choose.

Does simple food mean no processing?

No. Preparation is part of making food. We focus on what each step contributes and explaining the choices behind the finished product.

Can I ask about a specific ingredient?

Yes. Use our contact form and include the product name, flavor and your question. If your question concerns a product you already have, a photo of the label can help.

Where can I find ingredients and nutrition information?

Each product page lists the ingredients and nutrition information for that item, and the package label is always the final reference. If something is unclear, ask us.

Orders & Product Care

What sizes do the beef sticks come in?

Hardwood Smoked and Sweet & Spicy Wagyu Beef Sticks come in 12-packs and 24-packs, and the Variety Pack brings both flavors together.

What tallow do you offer?

Classic Wagyu Beef Tallow, Beef Tallow and Pourable Beef Tallow. If a jar shows as sold out, check back soon or contact us.

How do I store beef tallow?

Keep the lid closed and store it in a cool, dry place away from direct heat. Follow the storage directions on the label of your jar.

Where can I find shipping and return details?

See our shipping and returns policy, or contact us with your order number and we will help.

Still have a question?

Tell us which product you are looking at and what you would like to know.